On the day of delivery, you'll receive a two-hour delivery slot by email and text, so please make sure we have your mobile number. You can also track your delivery at any time at mynexus.pallex.com/tracking, using the consignment number we email you and your delivery postcode.
We also ask drivers to call before they arrive, but this isn't guaranteed. The best way to know when your delivery will arrive is the two-hour slot and the online tracking.